FAQ

We ship to United States and Canada. (Please see our shipping policy)

Please see each individual item page for more information on the availability of each item. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

We accept payment through Paypal, Mastercard and Visa. Please note that we will not ship your order until we receive payment from you.

Yes, you can pick up your order at 9-31 progress avenue. Toronto. Ontario. Canada. M1P 4S6. Please contact or email us at info@endanzoo.com prior to your pick up. 

• Return within 30 days 
If you are not happy with our products, you can return the items within 30 days of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

• Return Items in New Condition
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

• Return Fee
There is a return fee of $9.95 + taxes (United States & Canada). Additional charge applies for remote area. 

Please CLICK HERE to view Return Policy

1) Email us at info@endanzoo.com or by submitting your request through the “Contact Us” page. Provide us your Full Name, Order Number, Product(s) you are returning, and Reason for the return.

2) All returns require prior approval. Once approved, we will email you the instruction for return as well as the prepaid shipping label.

If you feel that you have received the wrong product, please contact us or email us at info@endanzoo.com within 72 hours of receiving the product.

• Machine wash cold with like colors (Preferably delicate cycle )
• No bleach.
• Tumble dry low inside out (Preferably hand dry)  
• Iron with low heat setting (Preferably inside out)

Actual colors may slightly vary from those shown due to individual computer monitor settings.

Conventional cotton apparel is generally treated with chemicals to reduce the shrinkage effects of heat whereas organic cotton is not treated. So allow 4-6% shrinkage. However, we have added a little more fabric to adjust for the shrinkage.

GOTS is a worldwide leading textile processing standard for organic fibres. It stands for Global Organic Textile Standard. It defines high-level environment criteria along the entire organic textiles supply chain and requires compliance with social criteria as well. Learn more

Its simple. Create an account and you are good to go. 

Everytime you make a purchase at Endanzoo, you’ll receive points for the product(s) you purchase or for the total amount of purchase excluding Tax. You’ll earn 10 Points for every $1 you spend on Endanzoo.

Your referral link gives your friend immediate access to the reward listed below. Your reward becomes available when they make a purchase. When they use your link to get to Endanzoo.com and use the 10% off discount code to make an Endanzoo purchase, you'll get $10 credited to your account automatically. You'll receive an email when that happens.

1. Create an account or login.
2. Once logged in, click the button "EARN REWARD POINTS". Then "Earn More ENDANZOO Points" and "Refer a Friend".
   Next, grab your custom link and copy and paste it on Facebook, Instagram, Twitter and/or email it friends and family. Be sure to tell them that they'll get a 10% off discount code!